FAQ

Here are our top FAQ that you want us to answer. We get these questions all the time, and wanted to make sure you had the answers.

How do I get a Spot Laundry Card? FAQ

Do I Need Quarters At Your Laundromat?

The answer is NO! You don’t need quarters at any of our laundromats. Each one is either coin or app-operated. However, at our app-operated laundromats, you can choose to still use coins. Click here to view the types of payment accepted on this page>>

How Can I Check My Laundry Card Balance?

It’s super easy to check your laundry card balance. Simply go to live.laundrycard.com and enter your laundry card number.

How Do I Check My Wash to Win Points

If you use one of our Laundry Cards, you can check your rewards points in-store at the kiosk. Or if you use the Laundry Boss app, easily check it on the app.

 

How Do I Cancel My Laundry Card?

When using our laundry cards, we do not provide a refund for any unused balance. Only add the amount of money that you want to spend unless you are a regular customer.

The laundry card can be kept for future use, but if you are moving or just passing through, and wish to terminate your card, feel free to use it on a vending machine toward a snack or soap item.

You can return your empty card to a laundromat attendant so we can recycle.

How Do I Get a Spot Laundry Card?

At our card-operated, Spot locations, there is a payment center kiosk on the wall. Simply touch the screen and follow the instructions to get a card.

If you still need help, and it is during laundry service hours, ask an attendant.

 

Where Is the Closest Laundromat To Me?

We have many convenient Spot locations near you. You can view each of our locations on the location page. In fact, Spot offers locations in Maryland, Pennsylvania, Virginia, and West Virginia.

Does Spot Accommodate Allergies?

Spot uses a standard laundry detergent. However, if you suffer from allergies, please provide us with your own detergent or softener, and specify whether we can use bleach or not. We will mark your detergents with your name and keep them for future use, or give them back to you after each visit.

Our washers are state-of-the-art and are programmed to wash and sanitize your laundry like no other.

 

Spot laundromat attendant holding stack of fresh folded towels.Spot laundromat attendant holding stack of fresh folded towels.

What Makes Spot’s Laundry Service The Best?

Experience! Actually, Spot has over 30 years of experience caring for the community’s laundry . We work hard every single day to earn your respect, and equally hard to maintain the high standard that you have come to expect. As a privately-owned and operated business, we know what it takes to get it done, and can guarantee that you will be satisfied with our laundry service.

But don’t take our word for it, drop your laundry at Spot today.

We do laundry so you can go have fun!

Where Can I get Drop Off Laundry Coupons?

We love sharing coupons with our customers, and frequently send them out in several ways. You can sign up for coupons via text, email or find them on our social media pages, website, Google and more.

1- Text Signup – Text the word LAUNDRY to 540-203-5855

I agree to receive promotional messages sent via an autodialer and this agreement isn’t a condition of any purchase. Reply STOP to unsubscribe or HELP for help. 6 Msgs/Month. Msg & Data rates may apply

2- Email Signup – Get a $5 coupon when you first signup for emails. Click Here to Signup>>

What Are Your Drop Off Laundry Hours?

Because our hours vary by location, you can view our laundry service drop off times over on our hours page.

You can also view our Holiday and Self-Serve hours on this page as well.

Click Here to View Hours>> 

How Do I Get My Dirty Laundry To You So You Can Wash It?

If you are using our  laundry services, all that you need to do is get your laundry to us. Simply toss your dirty laundry into a garbage bag, laundry basket, tote bag or anything that will hold it.

There is no need for sorting. Then go to your nearest laundry service Spot during laundry service hours, and drop it off at the laundry counter. They will gather your information, take any coupons you have, weigh the laundry and collect payment. When the laundry is done we will notify you via text.

How Much Does Laundry Service Cost?

The average load of laundry in our laundry service ranges from 20 – 50. Still cheaper than pizza delivery! However, you can view all of our pricing details on the laundry service page.

Spot Dog Dalmatian Puppy Wagging Tail

Why Spot’s FAQ

Our help-faq page is the place to be if you want to know the answers to some of your laundry questions like how do I kill germs. Don’t see your question here? Feel free to ask us on our contact us page.

Here you will find Spot specific answers on how to use their laundry card and more. You’ll also find some basic laundromat knowledge questions answered here and general laundry FAQ.

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