Here are our top FAQ that you want us to answer. We get these questions all the time, and wanted to make sure you had the answers.
The answer is NO! You don’t need quarters at any of our laundromats. Each one is either app or card-operated. However, at our app-operated laundromats, you can choose to still use coins. Also, at our card-operated laundromats, you can add money to the laundry card with cash or a credit/debit card. Click here to view the types of payment accepted on this page>>
It’s super easy to check your laundry card balance. Simply go to live.laundrycard.com and enter your laundry card number.
If you use one of our Laundry Cards, you can check your rewards points in-store at the kiosk. Or if you use the Laundry Boss app, easily check it on the app.
In today’s world, we all want to do things remotely. However, the CCI laundry card does not currently allow you to add money to your card remotely. You’ll need to visit the in-store kiosk to add money.
If you’ve lost your laundry card, and you know the laundry card number, or it’s registered to your name, we have a form that you can fill out to help. Simply submit this form>> and someone will reach out within 48 business hours.
Using the refund request form, just give us your laundry card numbers, and we can merge them for you. Be sure to specify which one is the primary card.
When using our laundry cards, we do not provide a refund for any unused balance. So, only add the amount of money that you want to spend unless you are a regular customer.
The laundry card can be kept for future use, but if you are moving or just passing through, and wish to terminate your card, feel free to use it on a vending machine toward a snack or soap item.
You can return your empty card to a laundromat attendant so we can recycle.
At our card-operated, Spot locations there is a payment center kiosk on the wall, simply touch the screen and follow the instructions to get a card.
If you still need help, and it is during laundry service hours, ask an attendant.
We have many convenient Spot locations near you. You can view each of our locations on the location page. In fact, Spot offers locations in Maryland, Pennsylvania, Virginia and West Virginia.
Spot uses a standard laundry detergent. However, if you suffer from allergies, please provide us with your own detergent or softener, and specify whether we can use bleach or not. We will mark your detergents with your name and keep them for future use or give them back to you after each visit.
Our washers are state of the art and are programmed to wash and sanitize your laundry like no other.
Experience! Actually, Spot has over 30 years of experience caring for the community’s laundry . We work hard every single day to earn your respect, and equally hard to maintain the high standard that you have come to expect. As a privately-owned and operated business, we know what it takes to get it done, and can guarantee that you will be satisfied with our laundry service.
But don’t take our word for it, drop your laundry at Spot today.
We do laundry so you can go have fun!
We love sharing coupons with our customers, and frequently send them out in several ways. You can sign up for coupons via text, email or find them on our social media pages, website, Google and more.
1- Text Signup – Text the word LAUNDRY to 540-203-5855
I agree to receive promotional messages sent via an autodialer and this agreement isn’t a condition of any purchase. Reply STOP to unsubscribe or HELP for help. 6 Msgs/Month. Msg & Data rates may apply
2- Email Signup – Get a $5 coupon when you first signup for emails. Click Here to Signup>>
Because our hours vary by location, you can view our laundry service drop off times over on our hours page.
You can also view our Holiday and Self-Serve hours on this page as well.
If you are using our laundry services, all that you need to do is get your laundry to us. Simply toss your dirty laundry into a garbage bag, laundry basket, tote bag or anything that will hold it.
There is no need for sorting. Then go to your nearest laundry service Spot during laundry service hours, and drop it off at the laundry counter. They will gather your information, take any coupons you have, weigh the laundry and collect payment. When the laundry is done we will notify you via text.
The average load of laundry in our laundry service ranges from 20 – 50 lb, and the service is as low as 90 cents/lb. It’s cheaper than pizza delivery, and gives you more time back in your week! You can view all of our pricing details on the laundry service page.
Our help-faq page is the place to be if you want to know the answers to some of your laundry questions like how do I kill germs. Don’t see your question here? Feel free to ask us on our Ask Spot page.
Here you will find Spot specific answers on how to use their laundry card and more. You’ll also find some basic laundromat knowledge questions answered here and general laundry FAQ.
